If you are interested in becoming a Tactical Solutions retailer, Please fill out this form and fax it to us:

TS_Dealer_Application_2012

Fax #:  208-333-9909

or

please fill out the form below.

Tactical Solutions

2772 S. Victory View Way

Boise, ID 83709

Toll Free (866)333-9901

(208)333-9901

Fax (208)333-9909

Sales Hours: 8:00AM – 4:30PM MST

Technical Support Hours: 8:00AM – 4:00PM MST

TSG-22 Installation Guide

Tactical Solutions’ TSG-22 .22LR Glock® Conversion unit installation guide from tactical solutions on Vimeo.

 TSG-22 Disassembly

Tactical Solutions’ TSG-22 Disassembly from tactical solutions on Vimeo.

Extended Magazine Release Installation Guide

X-Ring 10/22 Barrel Installation Guide

Pac Lite Installation

Frequently Asked Questions

Hours of Operation: 

Monday – Friday    8am – 4:30pm MST

Contact:

Toll Free: (866) 333-9901

Office: (208) 333-9901

Fax: (208) 333-9909

Address:

2772 S. Victory View Way

Boise, ID 83709

Tactical Solutions

Return Policy

Items purchased from a Tactical Solutions’ Dealer

Item(s) purchased from a Tactical Solutions’ dealer must be returned to the dealer where the item was originally purchased and are subject to that dealer’s return policy.

Items purchased directly from Tactical Solutions

All item(s) being returned to Tactical Solutions must be accompanied by a Return Merchandise Authorization (RMA) number.  Please call (866) 333-9901 to obtain an RMA.  All items to be returned to Tactical Solutions must be unused, in the original packaging, and be accompanied by a Tactical Solutions Invoice.  Item(s) must be returned within 30 days of the original purchase date.   Returned item(s) are subjected to a restocking fee.

Item(s) purchased directly from Tactical Solutions will be refunded upon receipt and inspection of the item(s).

Product Service

Returns for product service on an item purchased from Tactical Solutions require a Return Authorization (RA) Number which can be obtained by calling Tactical Solutions’ Technical Department at (866) 333-9901.  Upon receipt the item(s) will be inspected by a tech and repaired and returned to the customer once the product is repaired. If the item(s) cannot be repaired, Tactical Solutions will replace the item with the same product. If Tactical Solutions no longer manufactures the item, Tactical Solutions will replace the item(s) with a similar item.

Tactical Solutions

Internet Shipping Policy

Tactical Solutions complies by all Federal, State, and Local Firearms laws and regulations for the purchase, shipping, and transfer of Firearms and Firearm Parts and Accessories.  Firearms and serialized items will only be sent to valid FFL dealers.

Ecommerce orders processed through Tactical Solutions website are processed within 1 business day following order placement, dependent on availability. Process time on back ordered items are dependent upon availability. Orders processed through our Ecommerce site are charged immediately upon placement of order.

Not all products are available in all states. Tactical Solutions will not ship items to states where the items are not legal.  State restrictions may result in Tactical Solutions being unable to ship, or require additional modifications be made, resulting in an additional cost and a shipment delay.

Currently Tactical Solutions does not export products directly from the factory out of the United States.  International orders can be place through Hurricane Butterfly Research Corporation  Please contact them directly for pricing and availability:

Hurricane Butterfly Research

100AndoverPark West

Suite 150-105

Tukwila,WA98188

USA

+1 253.272.4700

Fax: +1 253 272 4740

PRIVACY NOTICE

This privacy notice discloses the privacy practices for www.tacticalsol.com.  This privacy notice applies solely to information collected by this web site.  It will notify you of the following:

1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.

2.  What choices are available to you regarding the use of your data.

3.   The security procedures in place to protect the misuse of your information.

4.   How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you.  We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us.  We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time.  You can do the following at any time by contacting us via the email address or phone number given on our website:

-          See what data we have about you, if any.

-          Change/correct any data we have about you.

-          Have us delete any data we have about you.

-          Express any concern you have about our use of your data.

Security

We take precautions to protect your information.  When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way.  You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.  The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (866) 333-9901.

General Questions

What is the expected shipping time after my order is processed?

In stock items normally ship within 2 to 3 business days and you will be notified with any applicable tracking information once the package is ready to ship.

Can I purchase just a Ruger® bolt and grip frame from anyone?

We do not know of a way to purchase only a grip frame, bolt, and mainspring housing. We do know that these products are popular on the used market, check with your FFL dealer on this possibility.

How do I clean my barrel?

Clean from the breech end normal cleaning practices.

Are there any cleaning products you recommend NOT using?

Yes, DO NOT USE Sweets 7.62 Bore cleaner (copper fowling remover) or other abrasive copper removers.

Do you recommend any specific ammunition?

Yes, we recommend using CCI Ammo (Mini-Mags).

Is there any ammunition you recommend NOT using?

Yes, we do not recommend using CCI Stingers ammo, or any other ultra-high velocity ammo.

Pac-Lite Questions

Why do I have to purchase the Pac-Lite barrel from an FFL dealer?

Ruger serializes the upper portion of the .22/45, Mark II and Mark III. Therefore, each of our units, which replace the Ruger uppers, is serialized, considered a firearm, and handled as such.

How accurate are the Pac-Lite barrels?

We consistently receive emails, targets, and letters from individuals who are very pleased and surprised by their accuracy. These reported groups average between ¼” and ½” groups at 25 yards.

How is the barrel constructed?

The barrel is machined out of solid aluminum bar, and is lined with a Chrome-moly steel liner.

How durable are these units, i.e., how long will my barrel last?

The liner is chrome-moly, and has a standard barrel life. The receiver barrel is aluminum, and its life will depend on individual habits of care and usage. Like every gun they will eventually wear-out.

Is any special care required for this barrel?

Nothing special, just normal care, cleaning, and maintenance.

Anodizing and Other Coating Questions

What is anodizing?

Anodizing is an electrolytic passivation process used to increase the thickness and density of the natural oxide layer on the surface of metal parts. This process is of no use on carbon steel because rust puffs up and flakes off, constantly exposing new metal to corrosion. But on many other metals, anodizing increases corrosion resistance and wear resistance, and provides better adhesion for paint primers and glues than bare metal. Anodic films can also be used for a number of cosmetic effects, either with thick porous coatings that can absorb dyes or with thin transparent coatings that add interference effects to reflected light. Anodization changes the microscopic texture of the surface and can change the crystal structure of the metal near the surface.

Will the anodizing fade?

Anodizing can fade under extremely prolonged and continual exposure to sunlight.

How durable is anodizing?

We use a type 2/class 2 anodizing that is known for being quite durable. For instance, blued metal, if consistently rubbed with the same friction and pressure as an anodized metal, would show signs of wear and fading before the anodized unit.

Will the anodizing chip?

No, but it will scratch. The finish we have chosen is a durable anodizing (type 2/class 2), but is not to be mistaken as being indestructible.

Will the anodizing dent?

No, but the base aluminum can (just like any metal)

How do I care for the anodized finish?

Hot water, clean rag, and then pledge.

My Question is not Here.

While we strive to keep this FAQ up to date, we invite you to contact us by phone at (208)333-9901 and we will be more than happy to answer your questions.