Product Support
Before reaching out to our Product Support team, we recommend visiting our FAQ page to see if it addresses your inquiry.
To serve you better, we’ve streamlined our Product Support process. For all Product Support requests, please email us at support@tacticalsol.com or complete the web form below. If a phone call is the best way to assist you, we’ll gladly reach out at a time that works best for you. You’ll receive a response within 24 hours, or the following business day (Monday-Friday).
To view TacSol’s return authorization fee schedule, please click here.
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8:00 am – 4:00 pm Mountain Standard Time (Monday – Thursday)
8:00 am – 12:00 pm Mountain Standard Time (Friday)
Responses provided within 48 hours of initial ticket submission.
Requests submitted Friday after 12:00 pm – Sunday will be addressed the following Monday.
Closed on all major holidays.
Product Support is happily available to in-person service, provided prior contact and an appointment has been made.
