Tech Support

Before reaching out to our Tech Support team, we recommend visiting our FAQ page to see if it addresses your inquiry.

For PRODUCT or TECHNICAL SUPPORT ISSUES, please complete the form below to contact our Tech Support team. The form submission will automatically create a ticket regarding your product-related or technical issue. For general inquiries and non-technical support, please contact Customer Service.

To view TacSol’s return authorization fee schedule, please click here.

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TacSol Communications

8:00 am – 4:00 pm Mountain Standard Time (Monday – Thursday)
8:00 am – 12:00 pm Mountain Standard Time (Friday)

Responses provided within 48 hours of initial ticket submission.
Requests submitted Friday after 12:00 pm – Sunday will be addressed the following Monday.
Closed on all major holidays.

Tech Support is happily available to in-person service, provided prior contact and an appointment have been made.

Mountains inside of an outline of idaho with a TacSol logo next to the words boise idaho.

Tech Support Service Hours